Privacy Policy
for Flomexa LLC
1. Introduction
Flomexa values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard data collected through our website, forms, calendar bookings, and communication channels.
2. Information We Collect
We may collect:
- Name, email address, and phone number
- Business name, website, and service details
- Form submissions and audit requests
- Calendar booking information
- Communication records (SMS, emails, call notes)
- Website usage data (IP address, cookies, analytics)
3. How We Use Your Information
Your information may be used to:
- Provide audits, consultations, and services
- Communicate via SMS, email, or phone
- Send appointment reminders and follow-ups
- Deliver service updates and relevant marketing messages
- Improve our systems, automation, and website performance
We do not sell, rent, or trade personal data.
4. SMS & Phone Consent
By providing your phone number, you consent to receive SMS messages and phone calls from Flomexa related to your inquiry, audit, appointment, or services.
- Message frequency may vary
- Message and data rates may apply
- Reply STOP to unsubscribe
- Reply HELP for assistance
Consent records (timestamp, source, method) are stored for compliance purposes.
5. Cookies & Tracking Technologies
We use cookies and tracking tools such as Google Analytics and Meta Pixel to analyze website usage and improve performance. You may disable cookies through your browser settings.
6. Data Sharing
We may share information with trusted service providers only as necessary to deliver services (e.g., CRM, SMS gateways, scheduling tools). All providers are required to maintain appropriate data security standards.
7. Data Security
We use reasonable administrative, technical, and organizational safeguards to protect personal information. However, no system is completely secure.
8. Data Retention
We retain personal information only as long as necessary for business operations, legal obligations, and messaging compliance.
9. Your Privacy Rights
Depending on applicable U.S. state laws, you may have the right to:
- Request access to your personal data
- Request correction or deletion
- Opt out of non-essential communications
Requests can be submitted to info@flomexa.com
10. External Links
Our website may contain links to third-party sites. Flomexa is not responsible for their privacy practices.
11. Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page.
12. Contact
For privacy-related questions or requests: info@flomexa.com